Privacy policy.

Privacy Policy of PedaLuxe

Introduction: We at PedaLuxe ("we", "us", "our"), a trading name of CITADEL TMR LTD, respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Important Information:

  • Full name of legal entity: CITADEL TMR LTD trading as PedaLuxe.

  • Email address: buysell@pedaluxe.com

  • Postal address: 22 Wenlock Road, London, N1 7GU

  • You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

Scope and Consent: By using PedaLuxe services, websites, or otherwise interacting with us, you consent to the data practices described in this policy. If you do not agree with these practices, you should not use our services or websites.

Collection of Personal Data: We collect information about you in various ways when you use our websites and services. Personal data we collect includes:

  • Identity Data: such as your name, username or similar identifier.

  • Contact Data: including billing address, delivery address, email address, and telephone numbers.

  • Financial Data: such as payment card details processed through Stripe.

  • Transaction Data: including details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data: including internet protocol (IP) address, your login data, browser type and version, and other technology on the devices you use to access our website.

  • Profile Data: including your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

  • Usage Data: including information about how you use our website, products, and services.

  • Marketing and Communications Data: including your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose.

Use of Your Personal Data: We use your personal data to:

  • Provide and deliver products and services, process transactions, and send related information including confirmations and invoices.

  • Send you technical notices, updates, security alerts, and support and administrative messages.

  • Respond to your comments, questions, and provide customer service.

  • Communicate with you about products, services, offers, promotions, rewards, and events offered by PedaLuxe and others, and provide news and information we think will be of interest to you.

  • Monitor and analyze trends, usage and activities in connection with our services.

  • Personalize and improve the services and provide advertisements, content or features that match user profiles or interests.

  • Process and deliver contest entries and rewards.

Sharing of Your Personal Data: We may share your personal data as follows:

  • With your consent or at your direction.

  • With third-party vendors, consultants and other service providers who work for us and need access to your information to do that work.

  • To comply with laws.

  • To protect the rights and property of PedaLuxe, our agents, customers, and others including to enforce our agreements, policies, and terms of use.

  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.

Storage and Security of Your Personal Data: PedaLuxe takes data security seriously and works to protect the data we collect from you against unauthorized access, disclosure, alteration, and destruction.

International Data Transfers: We may transfer personal information to countries other than the country in which the data was originally collected for the purposes described in this privacy policy.

Your Rights: You have the right under this privacy policy, and by law if you are within the EU, to:

  • Request access to your personal data.

  • Request correction of the personal data that we hold about you.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Withdraw consent.

Marketing Opt-Outs: You may opt out of receiving promotional emails from PedaLuxe by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.

Changes to This Privacy Policy: PedaLuxe may change this privacy policy from time to time. If we make any changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).

Contact Us: If you have any questions about this privacy policy, the practices of this site, or your dealings with this website, you